Want to start a Kintone dedicated team in your company? This plan is suitable for companies interested in developing in-house Kintone knowledge. We can assist in building a strong team by providing hands-on training within 12 tickets from beginner to intermediate levels.

This plan includes 12 tickets which can be used for:

• • Initial setting
  • Development support
  • Basic technical support
  • Operational support
  • Training

*This plan includes the Basic Technical Support

*Remarks*

• We provide support during our business hours, which are from Monday to Friday, 10:00 AM to 12:00 PM and 1:00 PM to 5:00 PM (excluding public holidays in Thailand).
• 1 ticket means 2 hours of our support.
• Our support is available in Thai and English languages. Japanese support is also available with certain limitations.
• You can reach us through email and Kintone. Typically, inquiries will be answered within the shared Kintone environment, such as Kintone chat.
• SLO-1: We aim for a response rate of 80% within 2 hours during our business hours.
• SLO-2: We aim for 100% response within 48 hours during our business hours.

Please read the Terms of Use for Support Desk for Kintone and E-Commerce Terms of Use before purchasing.